You can start account deletion in the app or on this website. Deletion permanently removes your sign-in account and anonymizes your profile. If we are required to keep some of your records, your account is closed instead: you are signed out everywhere, can never sign in again, and are told which records we keep.
Sign in to the account you want to delete.
Open your profile and find Delete account.
Read the confirmation, type the requested text, and confirm deletion.
What we keep: payment and receipt records are kept for 7 years, as the Companies Act 2016 and the Income Tax Act 1967 require. University applications and the documents submitted with them are kept only until our retention review, and your other personal data is reviewed for erasure. Contact us to ask what is kept and for how long. Deleting or closing your account does not withdraw a university application or reverse a payment.
Email the team from the address used for your account and request account and data deletion. We may need to verify your identity before processing the request: info@theadvisormy.com